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FAQ
Q. Is apple juice safe?
A. At Mott's, nothing is more important to us than the well-being of the families who enjoy our brands every day. Moms have trusted Mott's since 1842, and we continue to stand by the quality and safety of our products. We understand that media reports on the presence of arsenic and lead in some juices have caused concern among our consumers. We want to make sure you have all the facts.
An article on Nov. 30, 2011, from Consumer Reports inappropriately compared juice to drinking water. As a result, the report fails to take into account that the FDA level of concern for inorganic arsenic is set at 23 ppb for juice. This is higher than the drinking water standard because people consume far less juice on a daily basis. Most importantly, the Consumer Reports test showed that the Mott's results for both total (2.12 ppb - 10.2 ppb) and inorganic arsenic (1.54 ppb - 6.55 ppb) are well below the level that the FDA has established as safe for juice.
We are committed to providing nutritious and safe fruit juices and will continue to comply with limits established by the FDA. Our industry relies on the safety assessment and guidance of the FDA and other regulatory bodies on these issues, and we work with them to ensure that our products remain consistent with that guidance. In addition to conducting our own testing, the FDA routinely inspects all food and beverage manufacturing facilities such as ours to ensure they meet government guidelines. Additionally, we source all our ingredients only from the most reputable businesses, each of which must first pass an extensive review process before being approved as a supplier for Mott's.
It is important to know that trace elements, such as arsenic and lead, naturally occur in the environment and are present at miniscule levels in drinking water and many of the agriculturally derived foods and beverages we safely consume - everything from dairy products, meat and whole fruits to vegetables and grains.
For additional information on this issue, please visit: www.juiceproducts.org or www.fruitjuicefacts.org.
Mott's 100% Apple Juice Product Information:
Q. Is Mott's Apple Juice 100% Juice?
A. Yes. Mott's Apple Juice is 100% juice.
Q. What is the difference between 100% Fruit Juice, Fruit Juice Drink and Fruit Juice Cocktails?
A. Fruit Juice Drink and Fruit Juice Cocktails contain less than 100% juice. 100% Fruit Juice can be either fresh squeezed or it can be made by mixing juice concentrate with water.
Q. Is Mott's 100% Apple Juice pasteurized?
A. Yes. Mott's pasteurizes its products to ensure safe consumption.
Q. What is pasteurization?
A. Pasteurization is a heat treatment that destroys most microorganisms.
Q. Is Mott's 100% Apple Juice artificially sweetened?
A. No. Mott's has no added sweeteners, artificial or natural. All sugar in the product is naturally-occurring and comes from the fruit juice.
Q. What does “from concentrate” mean?
A. Concentrate is fruit juice where some of the water has been removed. Mott's 100 % Apple Juice is made by adding the water back to the concentrate to its original strength. FDA requires the term “from concentrate” on the front label if the product contains any juice from concentrate.
Q. Does Mott's 100% Apple Juice contain preservatives?
A. No. The product has been pasteurized to prevent spoilage.
Q. Is Mott's 100% Apple Juice kosher?
A. Yes.
Q. Do I have to refrigerate Mott's 100% Juice?
A. All Mott's apple juice products should be refrigerated after they have been opened.
Q. How long will Mott's 100% Juice last once it has been opened?
A. With proper handling, for best quality and freshness, opened and refrigerated apple juice should be consumed within seven to 10 days.
Q. How can I tell if a product is spoiled?
A. Changes in flavor, smell, or appearance can indicate a product has started to spoil. If a product is suspected to be spoiled, it should be thrown out.
Q. Can I use Mott's 100% Apple Juice past the “Best By” date?
A. It is safe to consume shelf-stable (unrefrigerated) juice beverages after the “Best By” date, assuming it has not been opened for more than seven to10 days. However, shelf-stable juice beverages will begin to lose their flavor and color appearance after the “Best By” date, so the product may not be as desirable as it would be if consumed prior to the advised date.
Q. What if I have questions about the “Best By” date or the date the product was manufactured?
A. Please call 1-800-426-4891 with any questions.
Q. What is the shelf life of Mott's 100% Apple Juice?
A. Shelf life depends on the packaging type. Refer to “Best By” date on the package.
Q. How should Mott's 100% Apple Juice products be stored?
A. Unopened 100% Mott's Apple Juice products can be stored in a cabinet or in the refrigerator. Once opened, Mott's 100% Apple Juice products should be stored in the original container and kept in the refrigerator to ensure maximum freshness.
Q. How is Mott's 100% Apple Juice processed?
A. Mott's 100% Apple Juice is made from concentrate mixed with water, pasteurized, and packaged.
Q. Is Mott's 100% Apple Juice gluten free?
A. Yes.
Q. Is Mott's 100% Apple Juice fortified?
A. Yes. Mott's 100% Apple Juice is fortified with 120% DV vitamin C.
Q. How can Mott's 100% Apple Juice contain 120% vitamin C?
A. Mott's 100% Apple Juice is fortified to contain 120% of the FDA's recommended daily value of vitamin C in every 8 fl oz. serving. FDA's recommended daily value is 60 mg of vitamin C, and Mott's 100% Apple Juice contains 72 mg of vitamin C per 8 fl oz serving.
Q. Does a glass of Mott's 100% Apple Juice count towards fulfilling the recommended daily fruit consumption?
A. Yes. Four fl oz (1/2 cup) of Mott's 100% Apple Juice is the equivalent of 1 serving of fruit (1/2 cup of fruit) according to the USDA 2005 Dietary Guidelines.
Q. What counts as 1 serving of fruit?
A. 1/2 cup of 100% fruit juice counts as part of the fruit group. Drinking 100% fruit juice can be an easy way to boost total daily fruit servings consumption. The USDA 2005 Dietary Guidelines recommends getting most of your daily fruit servings from whole fruit. For a 2,000 calorie diet, the 2005 Dietary Guidelines recommend a daily intake of 2 cups of fruit, up to 2/3 cup from juice. Daily fruit needs will vary based on individual daily calorie needs.
Q. Is Mott's 100% Apple Juice made from all U.S. apples?
A. Mott's sources apple juice concentrate from countries around the world – including the U.S.
Q. What are the benefits to drinking Mott's 100 % Apple Juice?
A. Mott's 100% Apple Juice is fortified with vitamin C. Additionally, consuming Mott's 100% Apple Juice counts towards the daily fluid intake.
Q. At what age can I begin serving Mott's 100% Apple juice to my child?
A. Juice should not be introduced into the diet of infants before 6 months of age (American Pediatrics Association). Please discuss with your child's doctor.
Mott's 100% Apple Juice Packaging Information:
Q. Are Mott's 100% Apple Juice plastic bottles recyclable?
A. Yes. Mott's 100% Apple Juice containers are made from PETE material and they can be recycled.
Q. Can I freeze Mott's 100% Apple Juice in its plastic container?
A. Freezing Mott's 100% Apple Juice in its plastic container is not recommended because it is possible that the product will expand and split the bottle.
Q. Where can I find the “Best By” date on the bottle?
A. The location of the “Best By” date on Mott's 100% Apple Juice varies, but it is often located on the neck of the bottle.
Mott's Customer Service Information:
Q. How can I contact Mott's corporate office?
A. Please call 1-800-426-4891 or email us at consumer.relations@dpsg.com.
Q. Are there recipes for Mott's products?
A. Yes, please visit our web site, Motts.com, for all Mott's recipes.
Q. Where can I find Mott's products?
A. To find Mott's products, call 1-800-426-4891 and select option 2 to access Mott's automated product locator service. We also recommend asking your store manager to order the product for you so they can stock it in the future.
Q. May I purchase Mott's products directly from Mott's?
A. Mott's enjoys national distribution in most major retailers. At this time, we do not offer direct sales to consumers.
Q. How can I get Mott's product coupons?
A. From time to time, coupons are made available in local newspapers, magazines and through in-store displays. We also make product coupons available on our website www.motts.com periodically.
Mott's Apple Sauce Product Information:
Q. Do you use chemicals to peel your apples?
A. Mott's does not use any chemicals to peel or process our apples. We only use conventional mechanical technology for processing.
Q. How should Mott's products be stored?
A. Mott's sauces should be stored inside at room temperature. Do not store outside in the sun. The apple sauce cups do not need to be refrigerated before serving; however, our sauces must be refrigerated after opening since they do not contain preservatives. Opened containers should be consumed in seven to 10 days.
Q. Is there a best by date on Mott's apple sauce?
A. Products sold in the U.S. include a best by date near the product code.
Q. How long can I keep Mott's apple sauce in plastic cups in my own kitchen before they spoil?
A. Depending on the flavor you purchased, Mott's single-serve apple sauce will stay fresh for six to 12 months before opening. Single serve apple sauce should be consumed when opened, not stored. Our sauces must be refrigerated after opening since they do not contain preservatives. Opened containers should be consumed in seven to 10 days.
Q. Are Mott's apple sauces milk, dairy, and peanut free?
A. Yes, they are.
Q. Is apple sauce pasteurized?
A. Apple sauce is a cooked product. FDA regulations state that all apple sauce products must be processed by heat, either before or after sealing to prevent spoilage. A non-pasteurized apple sauce is not permitted to be marketed, so there is no need to state “pasteurized” on the label.
Q. How do you make apple sauce Kosher for Passover?
A. The sweetener used in the sauce during this season is a sucrose that's been inverted. The reason for this sweetener instead of high fructose corn syrup is that no corn products or derivatives are allowed during Passover. The product tastes the same, the sweetness is the same, but is derived from a different source.
Q. Where is Mott's apple sauce produced?
A. All Mott's apple sauce is produced in Williamson, NY.
Q. Is Mott's apple sauce produced year round?
A. Mott's apple sauce is produced year round from a special blend of apple varieties that give Mott's apple sauce its great flavor.
Q. Where do the apples come from?
A. All the apples used in Mott's apple sauce are locally grown in upstate New York.
Q. How much fruit is needed daily?
A. The daily recommendation is two cups (four servings) for a 2,000 calorie diet. The amount of fruit you need to eat depends on your age, gender, and level of physical activity. There is a chart on the MyPyramid.gov website.
Q. How does Mott's apple sauce contribute toward the recommended daily fruit consumption?
A. One snack container of apple sauce (4 oz cup) counts as ½ cup or one serving of fruit. Two cups or four servings of fruit are recommended for a 2,000 calorie diet.
Q. Where can I buy Mott's apple sauce?
A. Mott's apple sauce products are available at a variety of grocery markets, superstores, and club stores. We recommend asking your store manager to order the product for you so they can stock it in the future. You can also call 1-800-426-4891 and select option 2 to access our automated product locator service.
Q. How can I ask a question about a Mott's product?
A. You can contact our Consumer Services department by phone: 1-800- 426-4891 from 9 a.m. to 6 p.m. Eastern Standard Time. Also, please visit www.motts.com.
Mott's Medleys Juice Product Information:
Q. Is Mott's Apple Juice 100% Juice?
A. Yes. Mott's Apple Juice is 100% juice.
Q. In what flavors is Mott's Medleys available?
A. Mott's Medleys is available in apple, grape and tropical flavors.
Q. What vegetable and fruit juices are included in Mott's Medleys?
A. Apple contains apple and carrot juices.
Grape contains grape, apple and carrot juices.
Tropical contains orange, mango, grape, apple, and carrot juices.
Q. In what sizes are Mott's Medleys available in?
A. Mott's Medleys is available in 46 oz bottles
Q. Is there added sugar or high fructose corn syrup in Mott's Medleys?
A. Mott's Medleys contains NO added sugar and NO high fructose corn syrup, see nutrition information for calories and sugar content.
Q. How many vegetables are in every glass?
A. There are 2/3 serving of vegetables and 1 1/3 serving of fruits (2 combined servings) in every 8 fl. oz. glass.
Q. What vitamins are in Mott's Medleys?
A. Mott's Medleys contains 100% of the daily value of vitamin C and is a good source of antioxidant vitamin E and Magnesium (an important bone mineral). The Tropical flavor is also a good source of vitamin A, which is essential for good vision.
Promotions
Q. How can I get my coupon from the Mott's Share The Savings Facebook App?
A. Mott's Share The Savings is a Facebook App that rewards users for spreading the word about Mott's with a $1.50 off coupon to use toward any Mott's product.
To get your coupon, follow these steps:
1) Visit our Facebook page.
2) Click the LIKE button at the top of the page. If the LIKE button is not there, you can skip this step.
3) Click the "Mott's Share The Savings" link on the left side of the page in the app list.
4) When the app loads, click the Get Started button.
5) A pop-up will appear asking for your permission to allow Mott's to access and use your data. You must click "Allow" in order to move on to the next step.
6) A window will appear with a list of your friends. Click on 3 or more friends with whom you'd like to share a Mott's message. Once you've chosen 3 friends, click "Send Requests". A notification message will be sent to these friends.
7) Now you wait. Once 1 of your friends clicks the link to the Mott's Facebook page in the message that was shared with them and "Likes" Mott's when they get to the page, your coupon will be unlocked. We'll send you a notification email to the email address you registered with your Facebook account. If you don't see the email, be sure to check your Spam folder, as certain email providers may detect the message as Spam.
8) Click the link in the email to go back to the app, then click the button on the app to redeem your coupon.
9) A new window will open. Follow the instructions to print your Mott's $1.50 off coupon! If you're having any difficulty printing your coupon, visit the Coupons.com FAQ page.
The Mott Share The Savings Facebook App is optimized for use in the following web browsers:
Windows:
Internet Explorer 8 & 9
Firefox 4 and newer
Chrome 15 and newer
Mac:
Firefox 4 and newer
Chrome 15 and newer
Safari 5.0 and newer